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Counter Assistant - Trailers

Inverness

Job description

The successful candidate will provide administration support to the Trailers team and will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor. Working days will be Monday, Tuesday, Wednesday with Saturdays on rota.

KEY RESPONSIBILITIES

• Provide excellent customer service.

• Communicate effectively with customers.

• Provide a welcoming and friendly environment for customers.

• Resolve customer queries and complaints in a timely and appropriate manner.

• Provide support for other trade counters as required.

• Assist with showroom security.

• Display product ranges and equipment.

• Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.

• Work on electronic point of sale system.

• Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.

*May be required to carry out additional tasks which are appropriate to the post.

REQUIRED SKILLS & EXPERIENCE

• Must have at least 1 year’s direct customer sales experience.

• Good numeracy and literacy skills.

• The ability to negotiate with customers.

• Capable of working on their own and make successful decisions contributing to a sale.

• Flexible attitude and willingness to learn.

Job type
Permanent
Posted
2021-11-22T00:00:00