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Administrator – Forest & Groundcare, Servicing and Hire


Job description

• Accredited Living Wage Employer

• Pension scheme

• Employee discount

• Discretionary annual bonus, based on company performance

• Company sick pay (after two years)

• Extra holidays (after one year)


• Full administrator support to the Forest & Groundcare, Servicing and Hire department, including sales administration.

• Answer the telephone, transfer calls and take messages to ensure a prompt response to queries and requests.

• Serving customers within the department.

• Keeping customers up to date with the progress of their repair

• Undertake in depth data input/retrieval and run straightforward or routine reports to support department.

• Manage, organize and update relevant data using database applications.

• Responsibility for reconciling cash receipts e.g. reconcile till floats.

• Process purchase orders, sales orders and invoices.

• Assist with the monitoring of the department’s financial system.

• Register, process and maintain departmental warranty claims systems.

• Book in, create, maintain and compete workshop/hire jobs through to final competition.

• Assist with monthly branch reports.


• Previous accounting experience is an advantage.

• Sound organizational and administrative skills, including managing time effectively.

• Provide excellent customer service.

• The ability to deal confidently with people with clear and effective communication skills both verbally and written.

• Good numeracy skills.

• IT literacy and experience of Microsoft packages with the confidence to learn new systems.

• Attention to detail.

• Proactive, enthusiastic & self-motivated.

• Ability to multitask and prioritise.

• Can work alone under own initiative and within a team.

• Responsible and reliable with a flexible attitude.

• Ability to respond positively to new challenges and change.

Job type