Hygiene Services Representative

Job Overview

We are currently seeking a Washroom and Hygiene Service Rep. The candidate will be responsible for increasing sales by identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers.

Key Responsibilities

• All sales activities within the core product(s) ranges to assigned accounts and/or areas.

• Manage and maintain consistency of product and services to the customer.

• Presenting and the sale of company products and services to current and potential clients including the preparation, submission and progression of quotations.

• Progression of outstanding accounts as advised.

• Following up on new leads and referrals resulting from field activity.

• Securing new business from new customers.

• Responsible for the delivery of profitable growth including margins and sales growth.

• Meeting performance targets when applied.

• Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales.

• Gaining clear understanding of customers’ business and requirements.

• Gathering market intelligence.

• Identify sales prospects and contact these and other assigned accounts.

• Prepare presentations, proposals and sales contracts.

• Keep customer database up to date.

• Developing and maintaining sales materials and current product knowledge.

• Identify and resolve client concerns.

• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate members of the team.

• Coordinate company staff to accomplish the work required to close the sale.

• Develop and implement special sales activities to reduce stock.

• Ensure allocated vehicles and equipment is maintained in a safe, serviceable, and secure condition.

• Washroom Servicing

• *May be required to carry out additional tasks appropriate to the role

Skills & Experience

• Standard level in relevant subject (or equivalent) with typically 1 year’s direct customer sales experience OR 4 years or more of direct customer sales experience.

• Projecting a positive image of the company and its products and services.

• Good customer service skills when dealing with customers and colleagues.

• Understand the importance of data accuracy.

• Ability to work within and contribute to a team but also work independently on own.

• Ability to respond positively to new challenges and change.

• Excellent time management and organisational skills.

Benefits

• Accredited Living Wage Employer

• Monday to Friday (Saturdays on Rota if specified)

• Employee discount

• Staff uniforms

• Staff social events

• Cycle to work scheme

• Discretionary annual bonus, based on company performance

• Company sick pay (after two years)

• Extra holidays (after one year)