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Sales Ledger Assistant - Trainee

Inverness

Job description

We are currently seeking a Sales Ledger Assistant - Trainee to work in our Finance Department. The successful candidate will assist the team in responding to customer queries, taking card payments and reconciling customer accounts.

KEY RESPONSIBILITIES

Assist the Sales Ledger Assistants in:

• Responding to customer queries by telephone, email and occasionally face-to-face, and liaising with internal departments to resolve

• Taking card payments over the phone

• Posting payments to customer accounts and maintaining and balancing payment reports

• Requesting and applying remittance advices

• Reconciling customer accounts and resolving unapplied cash

• Data entry of adjustments and corrections

• Banking cash and cheques

• Reconciling till takings with cash book and identifying any differences

*May be required to carry out other tasks related to the role.

REQUIRED SKILLS & EXPERIENCE

• Office experience in a similar environment would be advantageous but not essential as training will be given

• Sound organisational and administrative skills, including effective time management

• The ability to deal confidently with people with clear and effective communication skills both verbally and in writing

• Good customer service skills when dealing with customers and colleagues

• Good numeracy skills

• IT literacy and experience of Microsoft packages

• Attention to detail and accuracy

• Ability to prioritise and multitask

• Ability to work alone under own initiative and within a team

• Responsible and reliable with a flexible attitude

• Ability to respond positively to new challenges and change

• Understands the importance of data accuracy

Job type
Permanent
Posted
2022-08-16T00:00:00