Sales Ledger Clerk

We are currently seeking a Sales Ledger Clerk to work in our Finance Department. The successful candidate will assist the team in responding to customer queries, taking card payments and reconciling customer accounts.

Key Responsibilities

• Responding to customer queries by telephone, email and occasionally face-to-face, and liaising with internal departments to resolve.
• Taking card payments over the phone.
• Posting payments to customer accounts and maintaining and balancing payment reports.
• Requesting and applying remittance advices.
• Reconciling customer accounts and resolving unapplied cash.
• Data entry of adjustments and corrections.
• Banking cash and cheques.
• Reconciling till takings with cash book and identifying any differences.
• Data entry on Tradex and Coupa Portals.

Skills and Experience

• Experience in a similar sales ledger or accounts role is essential.
• Sound organisational and administrative skills, including effective time management.
• The ability to deal confidently with people with clear and effective communication skills both verbally and in writing.
• Good customer service skills when dealing with customers and colleagues.
• Good numeracy skills.
• IT literacy and experience of Microsoft packages.
• Attention to detail and accuracy.
• Ability to look for and suggest improvements to processes.
• Ability to prioritise and multitask.
• Ability to work alone under own initiative and within a team.
• Responsible and reliable with a flexible attitude.
• Ability to respond positively to new challenges and change.
• Understands the importance of data accuracy.

Benefits

• Accredited Living Wage Employer
• Pension Scheme
• Death in Service Benefit
• Employee discount
• Cycle to work scheme
• Discretionary annual bonus, based on company performance
• Extra holiday after one year