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Warehouse Administrator


Job description

Job Role

To provide a comprehensive and professional admin support within the Warehouse.

Process final stages of customer orders. (ie. producing delivery notes from pick tickets). This is a key area of the role that requires an investigative nature to find possible issues and is very often carried out under pressure and time constraints.

Process customer returns.

Update and maintain relevant filing systems and databases.

Deal with routine enquiries from customers, staff and visitors (by telephone, written correspondence, in person) and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff.

General administrative duties.

• Carrying out any other duties which are appropriate to the post as may be reasonably requested by the line manager

Person Specification 

Good communication skills

An investigative nature with the confidence to question

The ability to work under pressure

Ability to respond positively to new challenges and change

Good customer service skills when dealing with customers and colleagues

Basic knowledge of computers

Understands the importance of attention to detail within a warehouse context.

The ability to work with minimal supervision and, once competent, make decisions relevant to the successful outcome and conclusion of the processes

Ability to respond positively to new challenges and change

Job type