Warehouse Administrator

Job Overview

We are currently seeking an Administrator to work within our busy warehouse office. The successful candidate will have a strong attention to detail and be able to multitask and work under pressure. 

Key Responsibilities

• Provide comprehensive and professional administration support to the Warehouse.

• Process final stages of customer orders. (ie. producing delivery notes from pick tickets). This is a key area of the role that requires an investigative nature to find possible issues and is very often carried out under pressure and time constraints.

• Process customer returns.

• Update and maintain relevant filing systems and databases.

• Deal with routine enquiries from customers, staff and visitors (by telephone, written correspondence, in person) and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff.

• General administrative duties such as filing, scanning, mail etc.

Skills and Experience

• Good communication skills.

• An investigative nature with the confidence to question.

• The ability to work under pressure.

• Ability to respond positively to new challenges and change.

• Good customer service skills when dealing with customers and colleagues.

• Understands the importance of attention to detail within a warehouse context.

• The ability to work with minimal supervision and, once competent, make decisions relevant to the successful outcome and conclusion of the processes.

Benefits

• Accredited Living Wage Employer

• Monday to Friday (Saturdays on Rota if specified)

• Employee discount

• Cycle to work scheme

• Pension

• Discretionary annual bonus, based on company performance

• Extra holidays (after one year)