Warehouse Operations Manager (CPC Qualified)

Location: Inverness – 15–17 Henderson Road

Hours: 37.5 per week

Reporting to: Head of Operations / Operations Director

Working in Partnership with: Group Logistics Manager

At MacGregor Industrial Supplies, we don’t just move stock — we move the business forward.

We’re looking for a driven, commercially aware Warehouse Operations Manager (CPC Qualified) to take ownership of our end-to-end warehouse performance and play a critical role in aligning warehouse execution with transport and logistics strategy.

This is a senior operational role for someone who thrives on accountability, standards, and continuous improvement.

🌟 The Opportunity

You will lead all warehouse operations — Goods In, storage, picking, dispatch, and stock integrity — ensuring accuracy, efficiency, safety, and readiness at all times.

Holding a valid CPC, you’ll act as the operational counterpart to our Group Logistics Manager, ensuring seamless coordination between warehouse and fleet operations, protecting compliance, improving vehicle turnaround, and supporting OTIF performance.

If you’re ready to lead from the front and build a high-performing, accountable warehouse culture — we want to hear from you.

🔧 What You’ll Be Responsible For

📦 Warehouse Operations Leadership

• Lead day-to-day warehouse operations (Goods In, putaway, picking, packing, dispatch).
• Optimise layout, storage methods, and workflow efficiency.
• Ensure orders are picked accurately and dispatched on time.
• Manage seasonal volume and space planning proactively.
• Drive housekeeping and damage-prevention standards.

Success looks like:

✔ Consistent OTIF performance

✔ Reduced picking errors and rework

✔ Capacity aligned to demand

📊 Stock Control & Inventory Integrity

• Hold operational ownership of warehouse stock accuracy.
• Ensure system discipline at Goods In.
• Prevent negative stock, unshipped lines, and location errors.
• Support inter-branch stock movements.

Success looks like:

✔ Improved stock accuracy

✔ Reduced discrepancies

✔ Audit readiness at all times

🚛 Transport & Logistics Integration (CPC Essential)

• Act as warehouse lead interface to the Group Logistics Manager.
• Ensure loads are picked, staged, and released in line with route plans.
• Support driver hours compliance through warehouse readiness.
• Reduce delivery delays caused by warehouse issues.
• Provide operational continuity where required.

Success looks like:

✔ Faster vehicle turnaround

✔ Reduced failed deliveries

✔ Strong operational alignment

👥 People Leadership

• Lead Warehouse Team Leaders and supervisors.
• Drive performance through coaching, 1:1s and PDPs.
• Manage rotas, absence, and workforce planning.
• Embed accountability and standards.
• Build succession plans for Team Leader roles.

Success looks like:

✔ Improved engagement and retention

✔ Reduced absence and performance issues

✔ Clear development pathways

🛡 Health, Safety & Compliance

• Ensure full H&S compliance (PUWER, manual handling, safe systems of work).
• Investigate incidents and implement corrective action.
• Maintain audit-ready standards at all times.

📈 Continuous Improvement

• Track KPIs (accuracy, productivity, backlog, OTIF).
• Identify inefficiencies and lead measurable improvements.
• Collaborate cross-functionally to improve cost-to-serve and customer experience.

✅ What We’re Looking For

• Proven warehouse operations management experience.
• Strong stock control and inventory understanding.
• Valid CPC (essential).
• Experience working alongside transport/logistics leadership.
• Confident people leader who builds accountability.
• Strong WMS/ERP and data-driven mindset.
• Excellent operational judgement.
• Forklift licence desirable (training provided if required).

💡 Why Join MacGregor Industrial Supplies?

We are building a culture where operational excellence and strong leadership go hand in hand. This role offers real influence — not just managing tasks, but shaping standards, performance, and long-term capability.

You’ll join a business that values:

Doing the right thing

Being the best at what we do

Putting customers first

Taking ownership

Building for the future

If you’re a CPC-qualified warehouse leader ready to step into a role with real accountability and impact — apply today.