Showroom Counter Assistant - Clothing

Job Overview

We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy clothing department. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the clothing area.

Key Responsibility

• Provide excellent customer service.

• Communicate effectively with customers.

• Provide a welcoming and friendly environment for customers.

• Resolve customer queries and complaints in a timely and appropriate manner, liaising with the clothing

and branding internal sales team to ensure customers receive the best advice and response.

• Provide support for other trade counters as required.

• Assist with showroom security.

• Display merchandise and equipment, showing initiative with regards to the display of new ranges or

products to attract customer engagement.

• Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.

*May be required to carry out additional tasks which are appropriate to the post.

Skills & Experience

• Must be able to demonstrate direct customer sales experience.

• Ideally from a clothing and/or footwear retail background.

• Good numeracy and literacy skills.

• The ability to negotiate with customers.

• Capable of working on their own and make successful decisions contributing to a sale.

Company Benefits

• Accredited Living Wage Employer

• Monday to Friday

• Saturday rota (1 in 2 Saturdays paid as overtime)

• Pension Scheme

• Death in Service Scheme

• Employee discount

• Cycle to work scheme

• Discretionary annual bonus, based on company performance

• Extra holidays after one year