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Service & Hire Counter Assistant - Portree

Portree

£9.90 per hour

Job description

We are currently seeking a Service & Hire Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishment and the general upkeep of the showroom.

KEY RESPONSIBILITIES

• Advise customers on availability of hire equipment requested

• Deal with hire/repair enquiries via phone and/or at the counter in a polite, appropriate manner

• Liaise with the departmental manager in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing

• Advise customers promptly of any damage charges incurred to hire plant and notify the workshop to complete the repair efficiently to charge accordingly

• Carry out the administration of the Service and Hire department including ordering Parts and Liaise with service technician

• Arrange the dispatch of hire plant

• Where applicable arrange pre-delivery inspection for equipment sold

• Required to work on the showroom counters as and when needed

*May be required to carry out additional tasks relevant to your role

REQUIRED SKILLS & EXPERIENCE

• Previous accounting experience is an advantage

• Provide excellent customer service

• The ability to deal confidently with people with clear and effective communication skills both verbally and written

• Good numeracy skills

• IT literacy and experience of Microsoft packages with the confidence to learn new systems

• Attention to detail

• Proactive, enthusiastic & self-motivated

• Ability to multitask and prioritise

• Can work alone under own initiative and within a team

• Responsible and reliable with a flexible attitude

• Ability to respond positively to new challenges and change

Job type
Permanent
Posted
2022-04-29T00:00:00