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Showroom Counter Assistant

Portree

Job description

We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishment and the general upkeep of the showroom.

KEY RESPONSIBILITIES

• Provide excellent customer service

• Communicate effectively with customers, internally & externally

• Provide a welcoming and friendly environment for customers

• Resolve customer queries and complaints in a timely and appropriate manner

• Carry out counter sales and complete customer orders

• Provide support for other trade counters as required

• Assist with showroom security

• Display product ranges and equipment

• Where applicable, arrange PDIs (pre-delivery inspection) for equipment sold

• Work on electronic point of sale system

• Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards

• Ensure customers are charged correctly through maintaining accurate shelf edge labels

• Maintain cleanliness and presentation levels in the showroom

• Careful product handing, storing and security of stock

• Ensure all delivery notes are checked against deliveries and discrepancies reported

*May be required to carry out additional tasks which are appropriate to the post

REQUIRED SKILLS & EXPERIENCE

• Must have at least 1 year’s direct customer sales experience

• Good numeracy and literacy skills

• Anticipate and appreciate customer needs, build relationships to help negotiate future sales and promote Account uptake

• Capable of working on your own and make successful decisions contributing to a sale

Job type
Permanent
Posted
2022-06-27T00:00:00