Parts & Stores Operative

Parts and Stores Operative / Trade Counter Assistant – Inveruire

Would suit someone with previous garage or workshop experience

We’re looking for a practical, customer-focused individual to join our busy team in a dual role that combines parts control with trade counter support. This is a great opportunity for someone with garage or workshop experience who’s also confident providing great service to customers.

What you’ll be doing:

Parts and Stores Duties:

• Support colleagues with day-to-day parts provisioning advice

• Maintain a secure and organised stock system, including hazardous materials

• Ensure stock accuracy through regular checks and put-away processes

• Work with your manager to resolve stock or pick fail issues

• Provide support to workshop staff with parts requirements

• Advise the Workshop Manager on stock control issues

• Assist with audits, performance reports, and exception reporting

• Manage purchasing, receipt, storage, issue, and despatch of parts

• Follow departmental SOPs to ensure safe and consistent standards

Trade Counter and Showroom Duties:

• Provide excellent service and a friendly, welcoming environment for all customers

• Communicate clearly and effectively with customers in person and on the phone

• Resolve customer queries and complaints in a timely, professional way

• Support other trade counters when needed

• Help maintain showroom security and stock displays

• Arrange pre-delivery inspections (PDI) for sold equipment where needed

• Operate the electronic point of sale (EPOS) system

• Replenish shelves, maintain daily pick-lists, and uphold high shopkeeping standards

What we’re looking for:

• Experience in a garage, workshop, or mechanical environment is highly desirable

• A proactive team player with strong attention to detail

• Confident communicator with excellent customer service skills

• Organised, reliable, and ready to pitch in wherever needed

If you enjoy a role that’s hands-on, varied, and customer-facing—and you take pride in keeping things running smoothly behind the scenes—we’d love to hear from you.