Stock Control and Office Administrator

Job Overview

With eight branches throughout the Highlands and Islands, MacGregor Industrial Supplies provides a unique resource for northern construction, manufacturing and commerce. Our 17 divisions cater for multiple industries and work together to provide a combined expertise which is unrivalled in the north of Scotland.

We are currently recruiting for a Stock Control and Office Administrator to join our busy Kirkwall Branch which offers the full range of products available from MacGregor Industrial Supplies.

You will be responsible for providing stock control support and administrative assistance to ensure the timely delivery of accurate information to staff within the Branch and to the wider MIS teams in Inverness. This position involves handling various tasks related to stock control, customer service, administration, internal sales and data management. You will need to have a positive can-do attitude and be capable of managing your own time and prioritising your workload in a busy environment.

This role is 40 hours per week Monday to Friday but may be suitable for someone looking for part time hours Monday to Friday.

Key Responsibilities

• Undertake cycle count processing and input all data to cycle count sheets.
• Be responsible for customer returns and liaising with manufacturers to return goods for repair.
• Answer and transfer incoming calls or take messages to ensure a prompt response to queries and requests.
• Responsible for reconciling cash receipts e.g., reconcile till floats.
• Provide full administration support to the workshop/service & hire department including Service Warranty, Parts Administration, Hire Administration & Job Costing.
• Liaise with customers regarding status of repair orders & provide notification to customers when items are ready for payment and collection.
• Provide support as required to Internal Sales which may include receiving and progressing customer sales enquiries and orders, advising on products and services, processing purchase orders and sales orders and communicating with customers on order status.
• Undertake other tasks as required in support of all colleagues within the Branch.

Skills and Experience

• Must have proven experience in administrative roles.
• Excellent communication skills, both verbal and written, with a strong customer service orientation are essential.
• Must be proficient in using database applications and other relevant software.
• The ability to multitask and prioritise tasks effectively in a fast-paced environment will be necessary.
• Attention to detail and accuracy in data management is a key requirement along with strong organisational skills and the ability to maintain confidentiality.
• Knowledge of accounting practices will be advantageous but not essential as training will be provided.
• Must be a team player with the ability to work collaboratively and independently when required.
• Will need to be flexible and adaptable to changing priorities and responsibilities.
• Must be eligible to live and work in the UK and already live within a commutable distance of Kirkwall.

Benefits

• Accredited Living Wage Employer
• Monday to Friday (plus 1 in 3 Saturday mornings)
• Pension Scheme
• Death in Service Scheme
• Employee discount
• Cycle to Work Scheme
• Discretionary annual bonus, based on company performance
• Extra holiday based on length of service.

Applicants must be eligible to live and work in the UK and must live within a daily commutable distance of Kirkwall.