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External Sales Representative - Hygiene

Job description

We are currently seeking an External Sales Representative for our Hygiene & Catering Division. The candidate will be responsible for increasing sales by identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers.  Areas required to be covered: Badenoch & Strathspey, Morayshire, Aberdeenshire and Aberdeen.

Key Responsibilities

Account Management

• Manage, maintain and grow all sales activities within the core product ranges to assigned accounts and area.

• Manage and maintain consistency of product and services to the customer.

• Presenting the sale of company products and services to current and potential clients including preparation, submission and progression of quotations.

• Responsible for the delivery of profitable growth and margin.

• Meeting performance targets when applied.

• Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims, including sales and margins.

• Gaining clear understanding of customers’ business and requirements.

• Keep customer account database up to date.

• Identify and resolve client concerns, including returns and receipts of payment.

• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate members of the team.

• Coordinate company staff to accomplish the work required to close the sale

Business Development

• Cross sell other MIS products across accounts

• Following up on new leads and referrals resulting from field activity.

• Securing new business from new customers.

• Representing MIS at trade shows, events and demonstrations.

• Gathering market intelligence, reporting back and actioning to move business forward

• Identifing sales prospects and contact these and other assigned accounts.

• Developing and maintaining sales materials and current product knowledge.

• Identify and resolve client concerns.


• Developing and implementing special sales activities to reduce surplus and dead stock.

• Ensure allocated vehicles and equipment is maintained in a clean safe, serviceable, and secure condition.

Required Skills & Experience

• Standard level in relevant subject (or equivalent) with typically 1 year’s direct customer sales experience OR 4 years or more of direct customer sales experience.

• Projecting a positive image of the company and its products and services.

• Good customer service skills when dealing with customers and colleagues.

• Understand the importance of data accuracy.

• Ability to work within and contribute to a team but also work independently on own.

• Ability to respond positively to new challenges and change.

• Excellent time management and organisational skills.


• Accredited Living Wage Employer

• Monday to Friday (Saturdays on Rota if specified)

• Employee discount

• Staff uniforms

• Staff social events

• Cycle to work scheme

• Discretionary annual bonus, based on company performance

• Company sick pay (after two years)

• Extra holidays (after one year)

Job type