Sales Ledger Assistant

Job Overview

We are currently seeking a Sales Ledger Assistant to work in our Finance Department. The successful candidate will assist the team in responding to customer queries, taking card payments and reconciling customer accounts.

Key Responsibilities

• Responding to customer queries by telephone, email and occasionally face-to-face, and liaising with internal departments to resolve.

• Taking card payments over the phone.

• Posting payments to customer accounts and maintaining and balancing payment reports.

• Requesting and applying remittance advices.

• Reconciling customer accounts and resolving unapplied cash.

• Data entry of adjustments and corrections.

• Banking cash and cheques.

• Reconciling till takings with cash book and identifying any differences.

• Data entry on Tradex and Coupa Portals.

Skills and Experience

• Experience in a similar sales ledger or accounts role is essential.

• Sound organisational and administrative skills, including effective time management.

• The ability to deal confidently with people with clear and effective communication skills both verbally and in writing.

• Good customer service skills when dealing with customers and colleagues.

• Good numeracy skills.

• IT literacy and experience of Microsoft packages.

• Attention to detail and accuracy.

• Ability to look for and suggest improvements to processes.

• Ability to prioritise and multitask.

• Ability to work alone under own initiative and within a team.

• Responsible and reliable with a flexible attitude.

• Ability to respond positively to new challenges and change.

• Understands the importance of data accuracy.

Benefits

• Accredited Living Wage Employer

• Monday to Friday

• Pension Scheme

• Death in Service Benefit

• Access to Blackhawk Network Extras

• Employee discount

• Cycle to work scheme

• Discretionary annual bonus, based on company performance

• Extra holiday after one year