Administrator - Maternity Cover Full or Part Time

The successful candidate will provide office support to the team and will play a key role to the smooth-running of the branch. Duties may include handling customer enquiries via telephone calls, invoice payments and cashing of tills. This role is required on a temporary basis for a minimum of 12 months. The hours are negotiable and can be full or part time.

Key Responsibilities

• Answer the telephone, transfer calls and take messages to ensure a prompt response to queries and requests.

• Deal with routine enquiries from customers, staff and visitors.

• Serving customers within the department.

• Responsibility for reconciling cash receipts e.g., reconcile till floats.

• Process purchase orders, sales orders, and invoices.

• Full admin support to the workshop/service & hire department including Service Warranty, Hire admin & job costing.

• The provision of a comprehensive Parts & Admin service within the Workshops/Service & Hire department to achieve timely, accurate information and high-quality output.

• Liaise with customers regarding status of repair orders & provide notification to customers when items are ready for payment and collection.

Skills and Experience

• Previous accounting experience is an advantage.

• Organisational and administrative skills, including managing time effectively.

• Excellent customer service.

• The ability to deal confidently with people with clear and effective communication skills both verbally and written.

• Good numeracy skills.

• IT literacy and experience of Microsoft packages with the confidence to learn new systems.

• Attention to detail.

• Proactive, enthusiastic & self-motivated.

• Ability to multitask and prioritise.

• Can work alone under own initiative and within a team.

• Responsible and reliable with a flexible attitude.

• Ability to respond positively to new challenges and change.