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Apprentice Parts Advisor - Forest & Groundcare


Job description

We are seeking an Apprentice Parts/Stores Person to work in our Forest & Groundcare/Servicing & Hire Division. The successful Candidate will work towards enrolment into a two-year John Deere Parts Retailer apprenticeship.

Key Responsibilities

Our Forest and Groundcare/Servicing & Hire Division is responsible for selling, servicing/repairing and hiring a wide range if equipment including lawnmowers, chainsaws, ATV’s, Generators and Pressure washers.

The Parts Department plays a key role in supporting all areas of the division and providing an excellent service to customers.

Our Apprentice Parts/Stores Person will learn and carry out the following key responsibilities:

  • Ensure the efficient operation of the parts store via helping to maintain a steady flow of goods-in and goods-out.
  • Receiving, picking, packing, processing and dispatching of parts orders.
  • Processing and dispatching warehouse transfers.
  • Stock replenishment.
  • Understanding inventory control.
  • Taking customer enquiries via telephone and e-mail.
  • Learn workshop and retail parts sales and ordering process.
  • Ensure the accuracy of stock put away.
  • Ensure the security of the parts store and maintain a tidy and safe working environment.
  • Advising the Parts Team Leader on parts/stock control matters.

Skills and Experience

  • Willing to undertake a detailed training programme and commit to attending any relevant training blocks at an external location, which may require travel and staying away for up to 1 week at a time.
  • Have good communication and customer service skills when dealing with customers and colleagues.
  • Be a good team player.
  • Be organised and methodical when approaching tasks.
  • Possess good numeracy, literacy and IT skills.


  • Employee discount
  • Staff uniforms
  • Death in Service Benefit
  • Cycle to work scheme
  • Discretionary annual bonus, based on company performance
  • Extra holiday after one year

Job type