Warehouse Administrator

We are currently seeking an Administrator to work within our busy warehouse office. The successful candidate will have a strong attention to detail and be able to multitask and work under pressure.

KEY RESPONSIBILITIES

• Provide a comprehensive and professional admin support within the Warehouse

• Process final stages of customer orders. (ie. producing delivery notes from pick tickets). This is a key area of the role that requires an investigative nature to find possible issues and is very often carried out under pressure and time constraints

• Process customer returns

• Update and maintain relevant filing systems and databases

• Deal with routine enquiries from customers, staff and visitors (by telephone, written correspondence, in person) and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff

• General administrative duties such as filing, scanning, mail etc.

*May be required to carry out additional tasks appropriate to the role.

REQUIRED SKILLS & EXPERIENCE

• Good communication skills

• An investigative nature with the confidence to question

• The ability to work under pressure

• Ability to respond positively to new challenges and change

• Good customer service skills when dealing with customers and colleagues

• Basic knowledge of computers

• Understands the importance of attention to detail within a warehouse context.

• The ability to work with minimal supervision and, once competent, make decisions relevant to the successful outcome and conclusion of the processes

• Ability to respond positively to new challenges and change