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Administrator – Trailers

Inverness

Job description

The candidate will provide office support to either team and will play a key role to the smooth-running of the department. Their duties may include handling telephone calls, receiving and directing visitors, word processing, creating spreadsheets and reports and filing.

KEY RESPONSIBILITIES

• Full administrator support to the Trailers, Fencing and Agriculture department, including sales administration.

• Answer the telephone, transfer calls and take messages to ensure a prompt response to queries and requests.

• Deal with routine enquiries from customers, staff and visitors.

• Serving customers within the department.

• Undertake daily tasks including opening and distributing mail, photocopying, faxing, general word processing and distributing papers.

• Manage, organize and update relevant data using database applications.

• Process purchase orders, sales orders and invoices.

• Assist with the monitoring of the department’s financial system.

• Register, process and maintain departmental warranty claims systems.

• Book in, create, maintain and compete workshop/hire jobs through to final competition.

• Assist with monthly branch reports.

*May be required to carry out additional tasks which are appropriate to the post.

REQUIRED SKILLS & EXPERIENCE

• Previous accounting experience is an advantage.

• Sound organizational and administrative skills, including managing time effectively.

• Provide excellent customer service.

• The ability to deal confidently with people with clear and effective communication skills both verbally and written.

• Good numeracy skills.

• IT literacy and experience of Microsoft packages with the confidence to learn new systems.

• Attention to detail.

• Proactive, enthusiastic & self-motivated.

• Ability to multitask and prioritise.

• Can work alone under own initiative and within a team.

• Responsible and reliable with a flexible attitude.

• Ability to respond positively to new challenges and change.

Job type
Permanent
Posted
2021-11-22T00:00:00