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Forest & Groundcare Workshop Supervisor

Inverness

Job description

Job Overview 

Supervising day-to-day work activities of all F&G Workshop staff- scheduling work and Fulfilling a Lead Technician role. Company Vehicle supplied (work use only).

Key Responsibilities

  • Supervise and delegate work to staff, monitoring and reviewing their workloads to ensure the Department runs smoothly and to an appropriate standard.
  • Planning own work schedule, responding to new pressures, adjusting priorities as needed.
  • Ensure parts are ordered and customer equipment is repaired in a timely manner as to make available as soon as possible.
  • Maintain a high standard of housekeeping practices within the department.
  • Supervise work practices to meet the Company’s Health and Safety policy. Training of new members of staff in departmental and Company operating procedures and methods.
  • Liaise with the departmental manager in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing.
  • Maintain appropriate records regarding work schedules, rotas and repairs.
  • Arrange cover and make adjustments to staff rota to cover for absence. Record and approve absence and extra hours worked/overtime.
  • Monitor staff work performance and address any issues or concerns.
  • Monitor work systems and procedures ensuring their effectiveness and take necessary steps to update. Advise relevant staff of such new procedures and give any necessary guidance/training.
  • Diagnose faults and diligently undertake all core and other trade works, as instructed, ensuring that the quality of work meets the highest standards and that targets are achieved.
  • Provide specialist technical advice and training to staff in the relevant techniques, drawing upon considerable depth of knowledge, skills, experience and expertise.
  • Provide direct support to all levels of MIS Ltd staff towards maintaining the highest level of customer service and upholding the good name of MIS Ltd.
  • To keep the workshop clean, tidy and organised.
  • Attend breakdowns as required or organise staff to attend.
  • May be asked work at other MIS branches if required.

Required Skills & Experience

  • Previous experience in a similar role with a proven track record is essential.
  • Experience of supervising and guiding a team of workshop technicians is required.
  • Vocational qualification, e.g. HND/HNC and/or SVQ Level 3 in mechanical engineering (or equivalent) with significant relevant work experience.
  • IT literacy and basic familiarity with computer packages, e.g. Microsoft Office.
  • Ability to work under time pressures.
  • Able to demonstrate good interpersonal skills.
  • Ability to respond positively to new challenges and change.
  • Able to demonstrate flexibility to achieve completion of tasks.
  • Sound organisational and administrative skills, including managing time effectively.
  • Provide excellent customer service.
  • The ability to deal confidently with people with clear and effective communication skills both verbally and written.

Company Benefits

  • Company Vehicle (for work use only)
  • Pension Scheme
  • Death in Service Scheme
  • Employee discount
  • Cycle to work scheme
  • Discretionary annual bonus, based on company performance
  • Extra holiday based on length of service

Job type
Permanent
Posted
2024-01-17T00:00:00