Telesales

Are you a self-motivated and results-driven sales professional? Do you thrive in a fast-paced environment where you can take initiative and build strong customer relationships? If so, we want you to join our Tele-Sales team in Inverness.

Key Responsibilities

•  Handle and complete the sales process from enquiry to order fulfillment.
•  Negotiate effectively with suppliers and customers to achieve the best outcomes.
•  Provide expert advice on company products and services.
•  Ensure all customer orders are accurately priced and processed on the day of entry.
•  Schedule stock orders for the earliest available delivery.
•  Review and update overdue customer orders regularly.
•  Expedite supplier orders and ensure timely deliveries.
•  Resolve customer and supplier issues professionally and efficiently.
•  Process customer returns and maintain accurate records.
•  Support team members and collaborate with external sales staff.
•  Meet and exceed performance targets.
•  Work proactively, using your own initiative to drive results and efficiency.
•  Adapt to new challenges and changes in business operations.

Key Skills and Experience

•  Strong numeracy and literacy skills.
•  Proficiency in keyboard and IT systems.
•  Basic knowledge of relevant systems, equipment, and processes.
•  Effective negotiation skills with both suppliers and customers.
•  Ability to work independently and make informed decisions.
•  Self-motivated with a proactive approach to problem-solving.
•  Telesales experience is ideal but not essential.

What We Offer

•  A full-time role (37.5 hours per week) with a structured schedule.
•  A dynamic, fast-paced, and engaging work environment.
•  Opportunities for training and career development.
•  A supportive and collaborative team culture.

If you have the skills, experience, and drive to succeed in a telesales role, apply today.