Fencing & Agriculture Divisional Manager

Job Overview

The overall purpose of this role is to manage the day-to-day activities of the Division including all aspects of internal sales, external sales and purchasing. This role is Divisional and will require visits to all MIS branches to fulfil the role. 

Key Responsibilities

Staff

• Working closely with the Fencing and Agriculture Team to drive sales.

• Supporting external sales staff as required including support in the field.

• Ensuring that staff are aware of and adhere to the Company’s policies and procedures.

• Supervising team members ensuring that all tasks within the Division are clearly defined.

• Responsible for annual appraisals, identifying training needs and ongoing performance reviews.

Operational

• Contribute to decisions on pricing, profit margins and discount levels to meet agreed targets.

• Meet with suppliers to evaluate product ranges, costings and agree annual purchasing targets.

• Liaise with the MIS purchasing team to achieve the above targets and effectively control stock levels.

• Manage old and obsolete stocks Set up, monitor and co-ordinate claims for supplier rebates and ship through payments.

• Monitor performance via status reports including activity, closings, follow up and achievement of identified goals and report to the Managing Director, Sales Director and Finance Director as necessary.

Customers and Sales

• Establish potential customer relationships and maintain those already in place.

• Review, record and resolve any customer complaints including liaison with suppliers where necessary.

• Present the range of products, services and support available to current and potential customers.

• Prepare, submit and progress quotations.

• Prepare action plans and schedules to identify specific targets.

• Assume responsibility for orders from receipt through to completion.

• Ensure that a comprehensive paper trail is available at every stage of the process.

Cross Branch Product Management

• Visit other branches to train and promote sales of Fencing & Agriculture products.

• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate staff.

• Ensure adequate product training is delivered to branch staff.

• Develop and implement special sales activities to reduce excessive and obsolete stock holdings.

• Develop and maintain sales materials - brochures, COSHH sheets etc – and ensure product knowledge is current.

• Participate in marketing events eg. seminars and trade shows.

Skills and Experience

• Direct customer sales experience, ideally in a relevant background.

• Experience of managing a team of sales and support staff.

• Numerate and literate with familiarity of computer packages eg Microsoft Office.

• The ability to project a positive image of the Company, its products and services.

• Possess the ability to liaise with people at all levels both internally and externally.

• Excellent people skills with the ability to manage performance, motivate and engage a team.

• Possess a strong customer focus whilst remaining commercially astute.

• The ability to manage time effectively working under pressure prioritising work load and multi -tasking.

• The ability to adapt to, and embrace, change in processes and procedures.